Once you are happy with design, specification, all the details and the costing then I normally require 1/3rd payment on commissioning. Balance is due upon delivery.
I make pricing clear, simple and transparent. As a guide the materials (woods, metals, hardware, glass etc) will typically be no more than about 30% of the total price. Most of the cost is labour and modest workshop costs. This means that superior woods (for example) will make only a small difference to the total cost. That is partly why I seek to use the best quality woods.
I do not charge VAT. This means I have to absorb the VAT on materials, but given that they are a small part of the total there is an overall cost benefit to you. For companies and by prior arrangement, I can have supplier invoices made to the company so you can reclaim the VAT.
Client changes after work is commissionied may result in a revision to cost but that will be explained and made clear at the time.
Cost and Value
When you buy direct from the maker, the profit margins in the price are minimised. If you buy a table from a retailer it's likely that whoever made it is getting at most about 45% of what you are paying. The rest is retail margin, taxes (import duties, VAT etc), distributor margin, shipping...
The only comparable margins within my cost to you are in the raw materials - wood, hardware, finishes. So almost all of the price goes into the product you are buying.
I give an unlimited warranty in respect of materials, components and workmanship. This does not affect your statutory rights, but does expect that the user takes due care with the product.
Once the final specification is agreed, I will commit to a timeline and delivery date. Unless you request significant changes later, I always expect to meet the agreed delivery date.
I source the best woods I can find, and hold stock on most native hardwoods (ash, oak, beech, sycamore, cherry, London plane...). If I don't have it I will know where to find it.
As far as possible I avoid using 'exotic' woods. Regardless of documentation I do not trust current sources for many exotic woods. I do use very small amounts of ebony, rosewood and a few others - but try to use reclaimed or old stock where possible.
Depends on the item size, weight and your location. Delivery will be arranged by agreement at the time of commissioning. Where practical I prefer to deliver and install personally. Third party delivery costs will be charged at cost.
If there is anything else you would like to know, please just ask.
Call me: 07734 103709
or mail me